Terms and Conditions

Thank you for joining the Siboney Wine Club. We are delighted to have you with us and hope you enjoy the wines, events, hospitality and experiences that come with membership. A few simple terms help us keep everything running smoothly for everyone.

Club Communications: Please contact us at [email protected]. Using one dedicated address helps our small team keep requests organized and make sure nothing gets missed.

Initial Buy-In. Your first purchase of four or more bottles qualifies you for an invitation to the Siboney Wine Club. Club invitations, waiting lists and acceptance are subject to review and confirmation. Once your membership is confirmed, Club benefits become active the following business day, or within 24 hours.

Your Initial Buy-In is separate from your Club Releases. Your first Club Release will be the next scheduled Release after you join.

One-Year Mutual Commitment. We invite you to join, you accept, and then we begin what we hope will be a long and enjoyable relationship. Our mutual commitment begins with one year of membership, consisting of four seasonal Club Releases.

Club Calendar. The Winter Release is generally fulfilled in January, Spring in April, Summer in July, and Fall in September or October. Exact dates may shift with holidays, the calendar, and the occasional harvest-related change, but Pick-Up Party dates and ticket availability are typically posted on the Events page well in advance. That is your signal that the Club invoicing process will begin a couple of weeks before the Release.

We build our wine portfolio, events, benefits and new-member invitations around that commitment. Requests for holds, skips or early cancellation during the first year are therefore at the discretion of Siboney Cellars and may require repayment of promotional benefits or purchase of the remaining committed Club bottles from available inventory.

After the first year, membership simply and delightfully continues until you ask us to cancel it.

Credit cards may be processed up to 30 days before each Release so that we can prepare orders accurately and serve members well. If a card is expired, changed or declined, Siboney may continue attempting to process the order for up to 90 days after the Release.

By joining the Club, you authorize Siboney Cellars to charge the card on file for Club Releases and applicable additional purchases, shipping and fees until membership is cancelled, subject to the mutual commitment above.

You must be 21 or older to join the Siboney Wine Club.

Shipping and Pickup. Wine shipments require delivery to an adult age 21 or older, with valid identification and a signature. Please provide an address where an adult can accept delivery. Business addresses are often a good choice. We cannot ship to PO Boxes.

We ship to most states, subject to applicable laws and shipping limitations. Shipping may be delayed because of weather, temperature or carrier conditions. Members are responsible for applicable shipping, return and re-shipping charges.

If you select Pick Up and your Club Release has not been collected within 30 days after the Release event, Siboney may ship the wine to the address on file and charge the applicable shipping cost. Orders held longer than 30 days may also be subject to substitutions based on availability. If a designated wine or vintage is depleted, Siboney may substitute another vintage of the same wine or another wine of equal or greater value.

Unclaimed Wine and Returned Shipments. We never expected to need a paragraph like this, but experience has taught us that occasionally a Club account is simply left behind. We are a small winery, and we cannot indefinitely store wine after a membership has ended or repeatedly ship wine to an outdated address.

Club Release wines not picked up within 60 days after cancellation may be subject to handling or restocking fees, substitution based on current availability, and ultimately forfeiture if they remain unclaimed.

If a carrier cannot complete delivery after its permitted attempts and the shipment is returned to Siboney, the order may be subject to return, reshipping, handling or restocking fees, substitution, and ultimately forfeiture if it remains unclaimed.

We will make reasonable efforts to reach you using the information on your account. We simply ask that members help us by keeping credit-card and shipping information current and by collecting or arranging delivery of their wine in a timely manner.

Please notify Siboney at [email protected] at least 10 days before Club Release payment processing with any changes to your address, payment information or membership status.

Once a Club Release has been processed, the wine is considered purchased and allocated and is not refundable, except where otherwise required by law.

Member Choice. Member Choice is one of the signature benefits of the applicable Siboney Wine Club tier and is subject to the inventory available for each Release.

Not every bottle is necessarily eligible for exchange, and newly released red wines generally have a one-bottle minimum. White, rosé and sparkling wines are usually offered with available swap choices. All substitutions remain subject to availability and applicable price differences.

Member Choice is normally available through the Club Member online portal beginning approximately five days before credit cards are charged and, in limited circumstances, during Club Pickup events.

Complimentary Member Tastings and discounted Guest Tastings are benefits associated with the member’s account. The member must be present or otherwise authorize the benefit.

Club Pickup events are fantastic. Great food, newly released wines, live music and our best hospitality make them some of our favorite days of the year. Tickets help us plan accurately for attendance, food and service.

And the parties are entirely optional. Your Club Release wines may also be picked up on other designated dates.

We appreciate your membership and look forward to sharing many great bottles, releases and experiences with you.

Abrazos,

Miguel & Barbara